Privacy Notice For California Residents
This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.
1. Information We Collect, Store, and Share
|Category||Examples of Personal Information in this Category||Collect and/or Store?||Third-Party Recipients|
|A. Identifiers.||Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, birthday, location, or other similar identifiers.||Yes||Service providers, third-party payment processors, error tracking software, product analytics software, security software, business collaborators, other users that you invite to join|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||Name, physical characteristics or description, address, phone number, education, employment, credit card number, debit card number, any other financial information, medical information, or health insurance information. (Some Personal Information included in this category may overlap with other categories.)||Yes||Service providers, third-party payment processors, other users that you invite to join|
|C. Protected classification characteristics under California or federal law.||Age, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), or genetic information (including familial genetic information).||Yes||Other users that you invite to join|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||No|
|E. Biometric information.||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||No|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.||Yes||Service providers, error tracking software, product analytics software, business collaborators|
|G. Geolocation data.||Physical location or movements.||Yes||Service providers, error tracking software, product analytics software, security software|
|H. Sensory data.||Audio, electronic, visual, thermal, olfactory, or similar information.||No|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||No|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||No|
|K. Inferences drawn from other Personal Information.||Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||Yes||None|
We may also share each of the above listed categories of Personal Information with government entities if we believe doing so is necessary: (i) to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) to protect yours, ours, or others' rights, property, or safety; or (iii) to enforce our policies or contracts. Additionally, if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then each of the above listed categories of Personal Information may be shared with the involved corporate entities and their professional advisors, representatives, and agents as part of such a transaction as permitted by law and/or contract.
We obtain the categories of Personal Information listed above from the following categories of sources:
- Directly from you (e.g., from your account, forms you complete, or products and services you purchase).
- Indirectly from you (e.g., from observing your actions on our website or mobile app (such website and app, our “Website”)).
- Indirectly from our other users.
2. Use of Personal Information
3. Sharing Personal Information for a Business Purpose
California law requires that we also list the categories of Personal Information that we have disclosed to third parties for business purposes in the last 12 months. In the last 12 months, we have disclosed all categories of Personal Information that we identify above in the “Information We Collect” section for business purposes.
In the future, we may disclose your Personal Information to a third party for a business purpose or may sell your Personal Information, subject to your right to opt-out of those sales (see Section 5(e): Personal Information Sales Opt-Out and Opt-In Rights, below). We currently do not “sell” your information as we understand this term.
4. Sale of Personal Information
RSR has not sold any of your Personal Information to third parties.
5. Your Rights and Choices
California law provides consumers who are California residents with specific rights regarding their Personal Information. This section describes your rights and explains how to exercise those rights.
a. Access to Specific Information and Data Portability Rights:
You may be entitled to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see the Section 5(c): Exercising Access, Data Portability, and Deletion Rights, below), we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing: (1) sales, identifying the Personal Information categories that each category of recipient purchased; and (2) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
b. Deletion Request Rights:
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Section 5(c): Exercising Access, Data Portability, and Deletion Rights, below), we will use commercially reasonable efforts to delete (and direct our service providers to delete) your Personal Information from our records, in compliance with applicable laws. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Comply with applicable law, including, without limitation, the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
c. Exercising Access, Data Portability, and Deletion Rights:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us using the contact information in the “Contact Information” section.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
d. Response Timing and Format:
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
e. Personal Information Sales Opt-Out and Opt-In Rights:
If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). We do not sell the Personal Information of consumers we actually know are less than 16 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by using the contact information in the “Contact Information” section.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back into Personal Information sales at any time by using the contact information in the “Contact Information” section.
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your rights under California law. Unless permitted by applicable California law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by California law that can result in different prices, rates, or quality levels. Any legally permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
7. Other California Privacy Rights
California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please use the “Contact Information” section to contact us.
8. Contact Information
Email: [email protected]
Postal Address: Ready Set Recover, LLC, PO Box 742, Stockbridge, MA 01262
9. Changes to Our Notice
We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated notice on the Website and update the Notice's effective date below. It is your responsibility to stay up to date with any amended versions, so we encourage you to review the Notice periodically. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Last updated January 14, 2022.